If you've bought a product or service and you have a problem with it, there are a few steps you can take:

1. Keep a written record of everything related to the purchase, such as work orders, purchase receipts, and warranties.
2. Contact the seller or manufacturer and explain the problem.
3. If the problem is still not resolved, there are organizations that can help you.

Check out USAGov's YouTube channel for a video on how to file a complaint; you can also visit us at USA.gov for more consumer tips and help.